Privacy Policy

Last Updated: December 18, 2025

Brandywine Insurance Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request an insurance quote
  • Fill out a contact form
  • Subscribe to our newsletter
  • Apply for insurance coverage
  • Communicate with us via phone, email, or other methods

This information may include:

  • Name and contact information (address, email, phone number)
  • Date of birth and Social Security number
  • Financial information
  • Property and asset information
  • Business information
  • Claims history and loss information
  • Driving record and vehicle information
  • Health information (for life and health insurance)
  • Other information relevant to insurance underwriting and services

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and policy recommendations
  • Process insurance applications and bind coverage
  • Service your insurance policies
  • Process claims and provide customer support
  • Communicate with you about your policies and our services
  • Comply with legal and regulatory requirements
  • Prevent fraud and enhance security
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Analyze website usage and performance

3. How We Share Your Information

We may share your information with:

Insurance Companies and Carriers

We share your information with insurance carriers to obtain quotes, bind coverage, and service your policies.

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Insurance underwriting and rating services
  • Payment processors
  • Data analytics providers
  • Marketing and advertising partners
  • Website hosting and IT services
  • Customer relationship management (CRM) systems

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activity
  • Respond to court orders or subpoenas

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality
  • Provide targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Insurance records are typically retained in accordance with state insurance regulations and may be kept for several years after a policy expires or a claim is closed.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
  • Opt-Out: Opt out of marketing communications
  • Do Not Sell: In certain states, request that we not sell your personal information

To exercise these rights, please contact us using the information provided below.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

11. Marketing Communications

With your consent, we may send you marketing communications about our services, insurance products, and special offers. You can opt out of marketing emails at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us directly using the information below

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications regarding your insurance policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on this page with a new “Last Updated” date. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Brandywine Insurance Group
127 Commons Ct.
Chadds Ford, PA 19317
Phone: 610-335-1888
Email: hhorning@brandywineig.com

14. Gramm-Leach-Bliley Act (GLBA) Notice

As an insurance agency, we are required to comply with the Gramm-Leach-Bliley Act. We collect nonpublic personal information about you from:

  • Information we receive from you on applications, forms, and other documentation
  • Information about your transactions with us, our affiliates, or others
  • Information we receive from consumer reporting agencies

We do not disclose nonpublic personal information about our customers or former customers to anyone, except as permitted or required by law. We restrict access to your nonpublic personal information to those employees and service providers who need to know that information to provide products or services to you.

We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

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